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Question

Access Entities have been removed.

  • December 10, 2025
  • 2 replies
  • 9 views
A

Users who were previously assigned to specific access entities in LeanIX had these entities removed from their accounts. As a result, their access to the corresponding factsheets was revoked.

2 replies

Thomas Schreiner
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Hi ​@arathid128, welcome to the LeanIX community. I am not sure what your question is, but this rather sounds like a technical issue that you should raise to SAP LeanIX Support so that they can look into the issue.

shreenithnaik
Community Manager
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  • shreenithnaik
  • Community Manager
  • December 11, 2025

Users who were previously assigned to specific access entities in LeanIX had these entities removed from their accounts. As a result, their access to the corresponding factsheets was revoked.

Hi ​@arathid128,

Thanks for bringing your question to SAP LeanIX Community. To help the community provide you the best support, could you let us know:

  1. Steps you have taken/where are you stuck: For example - if you’ve tried anything yet to restore user access or troubleshoot the issue?
  2. Specific what help you need eactly from the community members: Are you looking for a way to restore access, or do you need advice on managing access entities?

With a bit more detail, the community can offer more targeted assistance.

Thanks!

Best,
Shreenith Naik
Digital Community Manager - SAP LeanIX

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