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Hi all!

I was integrating ServiceNow with LeanIX with the connector that LeanIX provides but the integration hasn’t been successful due to custom tables. My question is, what is the best APIs method to update factsheets?

As I can see, I have these 3 options:

  • API Rest: I do not see the option to update factsheets
  • GraphQL: I believe that this option provides the solution that I am looking for
  • Integrations: at this point, I am not sure what this option is for

What would be the best solution for this integration with ServiceNow?

Thank you:)

Hi @marc_echarri 

With the out-of-the-box integration, you can also use custom tables. In the configuration, you can change the table name.

If this doesn’t work, you can also use the Aronis ServiceNow Connector instead of the out-of-the-box connector. It has a slightly different feature set than the OOTB connector and can be adapted to all requirements in a pretty flexible way, since it’s a LeanIX partner solution and not part of the official LeanIX product.

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