How long does it take for custom KPIs to update? I’m seeing a discrepancy between when I click “validate” and what my dashboard is showing.
When I click the ‘validate’ button after creating my KPI using the JSON editor, it says the KPI value is “264”. Then I click “save” and go back to the list of KPIs and it says the value is “256”. Do these KPIs get calculated once per day and I should just assume it’s a matter of time before it gets updated, or is there something else going on here?
Solved
Custom KPI Value Update Frequency
Best answer by Helder.Luz
Hi
I found that it calculates it daily, but it should re-calculate if the KPI info is changed. I would follow up with support if it behaves differently.
Cheers.
+3Hi
I found that it calculates it daily, but it should re-calculate if the KPI info is changed. I would follow up with support if it behaves differently.
Cheers.
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