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KPI percentages always show 0%

  • August 14, 2024
  • 1 reply
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G

I created some sample KPIs, that are based on inventory filters. The results are correct but all of them show 0% in the dashboard. Any idea how to fix this?

Best answer by Justin Swift

@Ganesh typically for simple KPI’s the percentage represents a positive or negative change from previous values over the time range selected. So a 0% value indicates there has been no change in the measured value in that time. The example below this shows the absolute number of a particular factsheet with QS state of approved has decreased by 19% over the time period.

If you know the number has moved, note these are usually calculated overnight, then maybe a ticket to support to help you fix the problem is required.

1 reply

Justin Swift
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  • Justin Swift
  • Veteran
  • 186 replies
  • Answer
  • August 15, 2024

@Ganesh typically for simple KPI’s the percentage represents a positive or negative change from previous values over the time range selected. So a 0% value indicates there has been no change in the measured value in that time. The example below this shows the absolute number of a particular factsheet with QS state of approved has decreased by 19% over the time period.

If you know the number has moved, note these are usually calculated overnight, then maybe a ticket to support to help you fix the problem is required.


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