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Modeling Salesforce in LeanIX

  • February 5, 2026
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We have been working on modeling our Salesforce org into LeanIX differently than we originally implemented.  We have looked at the help files - Salesforce Applications Modeling Best Practices | SAP Help Portal  

 

I was curious how people typically account for managed packages, especially when it is an application we already own.  For example... We have Five9 as its own app and we also have the Five9 CTI connector installed as a managed package in Salesforce.  In several cases we are paying for the connector so I am also curious how people track cost.

Best answer by ces

You can create a component realising the application solution and add the cost in the relationship or you could activate this: Application Total Cost of Ownership (TCO) Extension | SAP Help Portal

 

 

    1 reply

    ces
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    • ces
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    • February 9, 2026

    You can create a component realising the application solution and add the cost in the relationship or you could activate this: Application Total Cost of Ownership (TCO) Extension | SAP Help Portal

     

     

    Ces - EA
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