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Question

Portal - Add functionality to the "Request application"

  • 27 March 2024
  • 0 replies
  • 39 views

Hi

 

We are doing a bit of discovery into the portal now, and have an idea, at this stage, to smooth out the process for end-users needing access to an application.

 

Has anyone used the “Request Application” to anything useful?

 

Currently - it simply points to the documentation for the self-service portal - I have a few ideas to either trigger a request in ServiceNOW, either by prepopulating an email running through the think-automate, or using Power Automate to streamline the process to get access to an application.

 

Has anyone done something similar and would be generous enough to share some insights?

 

BR

Tore


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