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Branding with svg logo does not work

  • July 30, 2024
  • 7 replies
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Jochen
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  • Jochen
  • Royalty For Loyalty
  • 7 replies

Hi all

We’re new to LeanIX and want to brand the UI at least a little bit 😃

Therefore I created a 180x30 .svg with our company logo (also svg) to replace the default one. However, .svg doesn’t seem to work properly and I assume that there are some constraints how the .svg needs to be designed.

I also downloaded the default LeanIX-logo and re-imported it to LeanIX and this also doesn’t work. It only shows mostly a box without content.

re-upload of the original svg back to LeanIX

 

Does anyone have created their own logo as svg and it is working? I used Inkscape.
png and everything else works, of course. But svg is so much better for this.

Cheers
Jochen

Best answer by Greysie

Hello, Jochen,

I took our custom logo, which was shrunk down to 30px x 30px and converted it to a .svg format.  Upon uploading, it appears as a black outline with no color or detail in it.

 

You should report this by clicking Support on your workspace and choosing “Report a bug”.

 

    7 replies

    Greysie
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    • Greysie
    • Veteran
    • 11 replies
    • Answer
    • July 30, 2024

    Hello, Jochen,

    I took our custom logo, which was shrunk down to 30px x 30px and converted it to a .svg format.  Upon uploading, it appears as a black outline with no color or detail in it.

     

    You should report this by clicking Support on your workspace and choosing “Report a bug”.

     

    One Chattanooga
    Justin Swift
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    • Justin Swift
    • Veteran
    • 186 replies
    • July 30, 2024

    @Jochen I had a similar problem initially and it was the size of the image file (must be <400kb). If that does not work, then log a ticket with support.

    Jochen
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    • Jochen
    • Author
    • Royalty For Loyalty
    • 7 replies
    • July 30, 2024

    @Greysie @Justin Swift Thank you for your quick answers! That sounds like it’s not related to the svg I created. I will create a support case.

    Justin Swift
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    • Justin Swift
    • Veteran
    • 186 replies
    • July 30, 2024

    Also I just checked the original and modified. It was saved as specific pixel size 68 x 30px and was a png file, so sound like the svg file use is a bug!

    Helder.Luz
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    • Helder.Luz
    • Everlasting Love
    • 208 replies
    • July 30, 2024

    Yes, I can confirm that png file works fine but not svg…

    Cheers,

    Helder.Luz
    Forum|alt.badge.img+3
    • Helder.Luz
    • Everlasting Love
    • 208 replies
    • September 21, 2024

    FYI, this has now been fixed!

    Cheers

    Jochen
    Forum|alt.badge.img
    • Jochen
    • Author
    • Royalty For Loyalty
    • 7 replies
    • September 25, 2024

    FYI, this has now been fixed!

    Cheers

    Thank you for the hint! LeanIX took it up as a bug and now it’s working.

    Perfect :)

    Cheers!


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