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Unable to populate a reference field in ServiceNow - Business Application

  • December 4, 2024
  • 3 replies
  • 112 views

Dear Experts, 

I am trying to get a value to a reference field in ServiceNow (Department). The value is not populating. Is there any way to populate the field using the reference type from LeaNIX ? 

 

 

Best answer by Claire Le Fichoux

Hi Nilanjan,

Thank you for your post in our community.

What about you reach out to our Support team via the creation of a Support ticket ( www.leanix.net/support)? Our team is here to guide you with your Service Now integration!

I wish you a great day.

Claire 

3 replies

  • December 10, 2024

Any update on the above query ? 


Claire Le Fichoux
Community Manager
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Hi Nilanjan,

Thank you for your post in our community.

What about you reach out to our Support team via the creation of a Support ticket ( www.leanix.net/support)? Our team is here to guide you with your Service Now integration!

I wish you a great day.

Claire 


  • December 13, 2024

I already opened a ticket for the same today !