How to display Signavio Glossary “LINKED” data on a LeanIX Fact Sheet

Question

I’m currently trying to integrate Signavio Glossary data into LeanIX so that it appears on our Fact Sheets.

The data being returned from Signavio looks like this:

comment: {"updateTimestamp":"2025-10-03T08:06:53.424320227Z", "useAlternativeName":false, "dictionaryCategorySyncDescriptorGlossaryCategoryId":"43c121f01da842b29d0f1e03c238e68d"}, externalId: 07770c1bb23f449f8655bf96d3d1f310, externalUrl: https://editor.signavio.com/p/glossary#gitem=07770c1bb23f449f8655bf96d3d1f310, externalVersion: , status: LINKED

On LeanIX, I can see that the field itself is being updated, but I can’t get this LINKED data (like externalUrl or Glossary info) to actually display on the Fact Sheet screen.

Current situation:

The integration with Signavio is completed and status: LINKED is returned.
The externalUrl contains the Glossary URL.
However, the Glossary URL and name are not displayed on the Fact Sheet itself.

Questions:

How can I map or configure this kind of LINKED Signavio Glossary data so that it is displayed on a LeanIX Fact Sheet?
Is there an additional configuration needed in the admin area (meta model settings or view settings)?
Or do we need to use API/custom fields to pull it in?

If anyone has successfully achieved this setup, could you please share the specific steps (e.g., adding fields or configuring views on LeanIX) that worked for you?

Would you like me to make it more concise and “forum-friendly” (shorter paragraphs, bullet points) for posting?

Best answer by Edhyne Dablé

Hi there,

Thank you for reaching out to the community!

You should be able to see the url in the field for the Signavio process as shared in the screenshot below:

If this is what you are interested in seeing, and if you need assistance with the error message you are getting, feel free to contact the support by creating a ticket so they can assist.
Without your name it is not possible to further check your settings to see where the issue may come from.
In the meantime, please find the documentation on how to Map SAP Signavio processes to factsheets in SAP LeanIX.

Hope this helps,
Edhyne

Edhyne Dablé · Accepted Answer

Hi there,Thank you for reaching out to the community!You should be able to see the url in the field for the Signavio process as shared in the screenshot below:If this is what you are interested in seeing, and if you need assistance with the error message you are getting, feel free to contact the support by creating a ticket so they can assist.Without your name it is not possible to further check your settings to see where the issue may come from.In the meantime, please find the documentation on how to Map SAP Signavio processes to factsheets in SAP LeanIX.Hope this helps,Edhyne

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