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Application integrations / interfaces - from CMDB to LeanIX

  • Apr 7, 2026 7:28 AM UTC
  • 1 reply
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Hello,

Just wondering if anyone tried mastering Application Interfaces in ServiceNow CMDB and export them to LeanIX Interface factsheets?

We are planning to track out Application integrations in CMDB which would get this information from Middleware applications.

Then, using cmdb_rel_ci table relationship is created between App A to App B (App1 → App2), using provided_by, used_by, depends_on, etc relationships. CMDB is used more for operational purposes - impact analysis, change/incident management, service mapping. While LeanIX should have “business view” of integration without technical details.

We want to push this data to LeanIX, by creating one Interface factsheet per integration.

Has anyone had this use case of getting integrations data from CMDB to LeanIX ?

 

Thanks,
Mantautas Daunys.

 

 

 

Best answer by Vikum

Hi ​@Mantautas, technically it’s not possible to model a relationship in cmdb_rel_ci table as a fact sheet in LeanIX using the out-of-the-box ServiceNow integration. It is possible to synchronize the relationship which exists in cmdb_rel_ci table as a relationship in LeanIX. 
Thanks, Vikum

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    SAP Team
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    • Vikum
    • SAP Team
    • Answer
    • Apr 15, 2026 12:11 PM UTC

    Hi ​@Mantautas, technically it’s not possible to model a relationship in cmdb_rel_ci table as a fact sheet in LeanIX using the out-of-the-box ServiceNow integration. It is possible to synchronize the relationship which exists in cmdb_rel_ci table as a relationship in LeanIX. 
    Thanks, Vikum

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