Hi LeanIX Community,
My team and I are working on a survey, but our users are currently not receiving the email invitations to participate.
Could you please help us determine if there is any specific information we may be missing or provide any guidance on how to resolve this issue?
We appreciate your support and any assistance you can provide.
Thank you,
Aby
Hi
In such cases, please open a ticket for LeanIX Support. They will be able to assist much faster and they can also check your e-mail configuration for potential issues.
Hi Thomas, Could you please help me understand where I can go to create a Support Ticket? I’d appreciate any guidance you can provide.
Hi Thomas, Could you please help me understand where I can go to create a Support Ticket? I’d appreciate any guidance you can provide.
You can open a support ticket from the Support button at the bottom-right of a LeanIX screen:
Cheers
Thank you so much for your support!
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