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Digital Customer Success in APAC

  • April 16, 2025
  • 3 replies
  • 177 views

Jack Denny
SAP Team
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Hi APAC LeanIX Users!

As part of our ongoing efforts to enhance the customer experience and provide more efficient and effective support, We are thrilled to announce the launch of our new Digital Customer Success Program!

 

What to Expect:

  • Business Hours Customer Success & Assistance via email at customer.success@leanix.net
  • Virtual Office Hours — Our first session is this Thursday and will be running on a monthly basis.
  • Regular Webinars — Hosted by our Transformation & Customer Success Managers on specific use-cases and features.
  • Much more — See the full list below

Join us for our first Office Hours this Thursday April 17th @ 1:00 PM AEST, where we will be discussing the Digital Customer Success Program and providing a Q2 Roadmap outlook. Register Here

You can find all future office hours and webinars posted in the Events tab and in the APAC group.

 

 

3 replies

ian.gilmour
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  • Royalty For Loyalty
  • May 7, 2025

@Jack Denny when is the next one of these? If it is next week, you need to get it in the diaries or no one will be able to come!


ian.gilmour
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  • Royalty For Loyalty
  • May 7, 2025

Ooo, embarrassing. Found it in the event tab
 

 


Michael Huisinkveld
Community Manager
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Hi All,

 

Please note that we have updated our main e-mail address from

customer.success@leanix.net 

to 

leanix_customer_success@sap.com.

While e-mail forwarding will remain active for a while, we encourage you to switch to our new email address under the sap.com domain immidiately.

 

Thanks,

Michael Huisinkveld